Obligations of Operators;

– Guarantee the neutrality of their staff with regard to the content and integrity of messages transmitted on their network;

– To inform their staff of their obligations and the penalties they incur for breaching criminal legislation relating to the confidentiality of correspondence;

– To ensure the protection, integrity and confidentiality of the personal information they hold11 and process;

– To ensure that any information transmitted or stored cannot be disclosed to a third party without the consent of the person concerned.

Guarantee of Operators to Users;

– To object, free of charge, to the use by the operator of billing data concerning him/her for the purposes of commercial canvassing;

– To prohibit, free of charge, the use of personal information concerning him/her, taken from subscriber lists, for commercial operations, with the exception of operations concerning the authorized activity and falling within the contractual relationship between the operator and the subscriber.

– To obtain, free of charge, that the information concerning him be updated;

– To include the full address or any other information enabling the subscriber to be identified.

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