Subject to the provisions of the law, and except in cases where the contract of sale or the goods and services resulting therefrom have apparent or hidden defects, the consumer may not withdraw from the contract where he:
– Requests delivery of the service before expiry of the withdrawal period and the seller has provided the service;
– Receives products with personalised characteristics or products that cannot be returned or are likely to deteriorate or are likely to deteriorate or expire due to the expiry of the validity;
– Unseal audio or video recordings or computer software delivered or downloaded;
– Buys newspapers and magazines.
– Where the purchase transaction is wholly or partly covered by credit granted to the consumer by the seller or by a third party on the basis of an agreement concluded between the seller and the third party, withdrawal by the consumer shall entail cancellation of the credit agreement without penalty.
On the basis of an agreement concluded between the seller and the third party, withdrawal by the consumer shall result in cancellation of the credit agreement without penalty.
With the exception of cases of misuse, the seller shall bear the risks to which the product is exposed in the event of a trial sale, until the completion of the trial sale.
Any clause exempting the seller from liability contrary to the provisions above is null and void.